Frequently Asked Questions
How do I claim my free matchday ticket for a Hibs Kids fixture?
All Hibs Kids members recieve a free matchday ticket for 4 selected men's and 4 selected women's games throughout the season.
To claim your free ticket, follow these steps:
Step 1. Go to our e-ticketing site and sign into your online account, click here - https://www.eticketing.co.uk/hibernianfc/
Step 2. Select the Hibs Kids Fixture and choose an area within the Stadium, select the seats and price classes for each ticket you wish to claim (i.e., Hibs Kids FOC, Plus One FOC or any of the usual matchday price classes) and proceed to the checkout.
Step 3. At the checkout stage you will need to ‘reassign’ each of the FOC tickets to the correct members and client reference numbers otherwise you will receive an error message and will be unable to continue.
*You should already have the Hibs Kids members added into your online network, if you don’t, this can be done by clicking the circular person icon in the top right-hand corner of the screen and clicking ‘View Account Menu’. Please then select network and this will list all those in your network, it also allows you to add members to your network for assignment by adding the client reference number.
For each seat chosen please select from your network the member that you wish to assign to this seat working through all the seats, any tickets that are nor re-assigned will automatically be assigned to the account holder.
Step 4. Once all seats are assigned correctly you can then proceed to the payment stage, here you will be asked to select your ticket delivery option. If your total is £0 you will still be asked to input card details but please note, nothing will be debited from your account unless you select a delivery method with a fee attached.
Please contact the Hibernian Ticket Hub on tickets@hibernianfc.co.uk should you experience any issues when claiming your complimentary matchday tickets!
How do I claim my free matchday ticket for the chosen Sign For Hibs fixture?
All 'Sign For Hibs' members receive a free matchday ticket for one selected men's fixture this season.
To claim your free ticket, follow these steps:
Step 1. Go to our e-ticketing site and sign into your online account, click here - https://www.eticketing.co.uk/hibernianfc/
Step 2. Select the 'Sign For Hibs' Fixture and choose an area within the Stadium, select the seats and price classes for each ticket you wish to claim (i.e., Sign For Hibs FOC or any of the usual matchday price classes) and proceed to the checkout.
Step 3. At the checkout stage you will need to ‘reassign’ each of the FOC tickets to the correct members and client reference numbers otherwise you will receive an error message and will be unable to continue.
*You should already have the Sign For Hibs members added into your online network, if you don’t, this can be done by clicking the circular person icon in the top right-hand corner of the screen and clicking ‘View Account Menu’. Please then select network and this will list all those in your network, it also allows you to add members to your network for assignment by adding the client reference number.
For each seat chosen please select from your network the member that you wish to assign to this seat working through all the seats, any tickets that are nor re-assigned will automatically be assigned to the account holder.
Step 4. Once all seats are assigned correctly you can then proceed to the payment stage, here you will be asked to select your ticket delivery option. If your total is £0 you will still be asked to input card details but please note, nothing will be debited from your account unless you select a delivery method with a fee attached.
Please contact the Hibernian Ticket Hub on tickets@hibernianfc.co.uk should you experience any issues when claiming your complimentary matchday tickets!
I have purchased a Hibs Membership for 2025/26, when will my Hibs Kid receive their welcome pack and Membership Card?
Hibs Kids Membership Packs for 2025/26 will be posted out to all Hibs Kids before the start of the season.
Please ensure all information is correct on your e-ticketing account. You can check your details by CLICKING HERE and signing into your account.
How do I select my seat(s) on behalf of a Hibs Kid, Hibs Kids Plus One or Sign For Hibs Member?
Once tickets go on sale for each selected fixture, fans are able to select a seat within any home area of Easter Road. Once allocated, these will be able to be redeemed free of charge.
Sign into E-ticketing by CLICKING HERE.
This can be done by choosing the relevant price class for each seat i.e. Hibs Kids FOC, Hibs Kids Plus One FOC, Sign For Hibs FOC or any of the usual matchday price classes. Once these have been selected please proceed to the checkout.
At the check out you will need to assign the Free of Charge tickets to the correct members otherwise this will be rejected when trying to checkout.
For each seat chosen, please select from your network the member that you wish to assign to this seat to - working through all your chosen seats. Any tickets that are not re-assigned will automatically be assigned to the account holder.
Once all seats are assigned you can then move on to the payment screen and choose your method of delivery by entering your card details. You will then receive a confirmation email once this has been processed.
A number of activations will take place at each Hibs Kids fixture in 2025/26, these activations will take place in the East Stand concourse. Because of this, we recommend selecting seats in the East Stand for this fixture.
When allocating my Wee Hibee a seat for the selected fixtures, how do I ensure that I can get seated beside them?
A number of activations will take place at each Hibs Kids fixture in 2025/26. These activations will take place in the East Stand concourse. Because of this, we recommend selecting seats in the East Stand for this fixture.
If you have purchased a Hibs Kids Plus One membership, select your seat beside your selected Hibs Kids seat and then allocate these seats to the relevant members.
Sign into E-ticketing by CLICKING HERE.
If you are a Season Ticket Holder and would like to move your season ticket seat into the East Stand for the above fixture, please contact tickets@hibernianfc.co.uk to do so.
If you are not currently a Season Ticket holder or Hibs Kids Plus One Member, you will be able to select a seat beside the seat(s) you have allocated to your Wee Hibee(s), add these to your basket and then checkout as normal. Through this method you will only have to pay for tickets that are not allocated to Hibs Kids members.
Please note, the allocated Family Zone can be found in East Stand blocks 37 and 38.
What benefits are included with a Hibs Kids membership?
A Hibs Kids membership is for Wee Hibees aged 0-12 years old. This membership includes the following benefits:
- Tickets to all 4 Men’s Hibs Kids Fixtures
- Tickets to all 4 Womens Hibs Kids Fixtures
- Hibs Kids Membership Card
- Hibs Kids Welcome Pack
- 4 chances to win Mascot or 10-Second Challenge experience
- Hibernian FC Wallchart
- Birthday Card
- Opportunity to attend Hibs Kids Christmas Party
- Access to Open Training Session
How can I purchase a Hibs Kids membership?
The easiest way to purchase a Hibs Kids membership is online by CLICKING HERE.
Hibs Kids Memberships can also be purchased in-person at our Ticket Office or by calling 0131 661 2159.
How long is a Hibs Membership Valid For?
2025/26 Hibs Kids memberships give access to 8 fixtures within the 2025/26 calendar and are valid from 1 August 2025 until July 31 2026.
I purchased an under 13 year old Season Ticket for my child, do they automatically get access to all Hibs Kids membership benefits?
For the 2025/26 Season, all under 13 Season Ticket holders can purchase a Hibs Kids membership for the discounted price of £15.
To buy now, CLICK HERE.
I purchased an under 13 year old Season Ticket, how can my child access the full suite of Hibs Kids Membership benefits?
Purchasing a Hibs Kids Membership costs £15 for under 13 Season Ticket holders and gives your child access to the full suite of benefits that fall within their age bracket.
This includes receiving the Hibs Kids welcome packs and access to Hibs Kids events such as the Open Training Session.
To buy now, CLICK HERE.
When purchasing a Hibs Kids membership, how do I add Wee Hibees to my E-ticketing network?
1. Log in using your email address & password.
2. Click MY ACCOUNT at the top right of the screen.
3. Under ACCOUNT MANAGEMENT, Click NETWORK.
4. Select ADD NEW MEMBER
5. Enter the CLIENT REF and SURNAME of the person you want to add to your network if known or you can register a new member linked to your own email address by choosing this option.
6. When registering a new member, you will be asked to confirm that you’d like to link to your email address by ticking the box, then click register. This will then prompt you for a first name, surname and date of birth. After inputting these details, click register and complete your registration.
This will then automatically add the new person into your network and allow you to assign tickets/memberships to them through your account.
How do I check if Hibs Kids have been added to my network?
You should also make sure that your Wee Hibees details are added into your online network.
This can be done by clicking the little person icon in the top right-hand corner of the screen and clicking ‘View account menu’. Please then select 'network' and this will list all those in your network. Here you will also be able to add members to your network for assignment.
When can I collect my Hibs Kids Welcome Pack?
2025/26 Hibs Kids welcome packs will be posted to all Hibs Kids members ahead of the first league fixture of the season.
When will the Hibs Kids events such as the Christmas Party be?
Full details surrounding all Hibs Kids Events will be shared with Hibs Kids Members well in advance of each event taking place.
What is Hibs Kids Plus One?
Hibs Kids Plus One allows an adult to attend Hibs Kids fixtures alongside their little one at a discounted price.
Once you have purchased a Hibs Kids membership and Hibs Kids Plus One Package, you will then receive full details on how to select your seats and access your tickets to all designated Hibs Kids fixtures.
What is a Category A fixture?
Category A fixtures are matches against Aberdeen, Celtic, Hearts and Rangers.
Matches against Dundee, Kilmarnock, Livingston, Motherwell, Falkirk, Dundee United and St Mirren classed as Category B fixtures.
What is included in a Mascot Experience Package?
For full information on all Mascot Experience Packages, please CLICK HERE.
How can I purchase a Mascot Experience Package?
Mascot Experience Packages can be purchased online by CLICKING HERE.
What is included in a 10 Second Challenge Experience?
For full information on all 10 Second Challenge Experiences, please CLICK HERE.
I can't find an answer to my question?
If you have any additional questions please get in touch with the Hibs Kids team at hibskids@hibernianfc.co.uk