Privacy
Protecting your privacy is very important to us. This privacy policy explains how we use information we collect about you, and the choices you can make about the way your information is collected and used. This privacy policy applies whenever we collect your personal data and should be viewed with our Terms and Conditions which can be found here.
If you have any queries with regards to this Privacy Policy or about your personal data please email us at privacy@hibernianfc.co.uk
Who we are
Your personal information is collected by The Hibernian Football Club Limited, company number SC005323
("we"/"us"/"our").
If you have questions about your personal information, please contact us as follows:
• E-mail: privacy@hibernianfc.co.uk
• Post: Privacy, Hibernian Football Club, Easter Road Stadium, 12 Albion Place, Edinburgh, EH7 5QG
• Telephone: + 00 44 131 661 2159
Information we collect and what we use it for
All information we collect about you will be recorded, used and protected by us in accordance with data protection legislation and this privacy policy.
The information we collect from you, how we use it and why we use it are detailed below:
(1) Information that you give to us when you purchase products or services. CLICK HERE
(2) Information about the way you use our products and services. CLICK HERE
(3) Information when you communicate with us. CLICK HERE
(4) Information provided as part of your account. CLICK HERE
(5) Information that we collect through your use of our website. CLICK HERE
(6) Information that we collect from third party partners and corporate customers. CLICK HERE
(7) Information that we collect incidentally from other sources or public services. CLICK HERE
(8) Information that we collect from individuals representing organisations. CLICK HERE
(9) Special categories of information that you give us. CLICK HERE
N.B. Health and criminal arrests/ convictions data are discussed separately.
(10) Photograph and video images of you. CLICK HERE
(11) CCTV footage of you. CLICK HERE
Legal requirements
Your personal information will be processed if it is necessary on reasonable request by a law enforcement or regulatory authority, body or agency or in the defence of a legal claims. We will not delete personal information if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.
How long we keep your information
We will keep your information for as long as it is reasonably necessary. It will depend on factors such as whether you've any outstanding purchases or an account with us or have interacted with recent offers.
We will also retain your information as necessary to comply with legal, accounting or reporting requirements.
We will also routinely refresh our information to ensure we keep it up-to-date.
Information we share
There are certain circumstances in which we transfer your personal data to employees, contractors and to other parties. For more information about this, click here.
Where your information will be held
We do not transfer your personal data outside the European Economic Area ("EEA"), and will not do so in future unless there is a lawful basis for such transfer. If this is the case, we shall inform you, prior to the transfer, of the intended transfer, the legal basis for doing so, and of the safeguards in place to protect your personal data.
Your rights
You have certain rights in relation to your information. The availability of these rights and the ways in which you can use them can be found here.
Direct marketing: News and offers from us and our partners
We want you to be the first to receive the latest information and offers from us and from our Official Sponsors and
Partners
We will only send you marketing emails with your consent (where required by law).
We will send you information from us about latest signings, team information, club news, promotions and competitions.
We will also send you offers, competitions and promotions from our Official Sponsors and Partners. For a full list of our partners please click here.
Accessible Tickets
The club operates a specific ticketing policy for supporters with accessible needs. For full information please download our Accessible Tickets Information here.
If you have a further query regarding accessible access, please get in touch with our Disability Access Officer Ann Brown. Ann can be reached by email at disabledtickets@hibernianfc.co.uk or via telephone 07519 11 9771.
Please note Ann works on a part time basis but will respond to you as soon as possible.
Cookies
We use cookies that identify your browser or device. They collect and store information when you visit our website about how you use it.
For more information about cookies, the types of cookies we use and how we use them please see our Cookie Policy.
Links
Our digital platforms may display links to third party websites, including www.hibernianlotto.com, operated by
MyLotto24 Limited, and Zebra Finance Limited, who provide season ticket loan finance. Please note that we cannot control and cannot be held responsible for the privacy policies of third party websites. We strongly recommend that you should always read the privacy policy of a website to find out more about how personal information is collected and processed. We also strongly recommend you read the Terms of Use of third party websites.
Security
We are firmly committed to data security and we ensure your personal information is secured from unauthorised access. We ask you to use a unique user ID and password when you register with our sites and we ask you not to share this information with anyone. We respect and adhere to EU legislation on data protection.
Children
If you are under 16 years of age, please speak to your parent or guardian before using any of our sites and ensure you have their permission to do so. If you provide us with your personal information, we will not knowingly market to you if you are under 16 years of age. If you are aged 16-17 years of age, we will send you club information only.
Updating your personal information
You may update your personal information at any time by logging into your account and updating your details and preferences. We encourage you to change your personal information as soon as you can if your details have changed, for example postal address, email address etc.
Changes to our privacy policy
From time to time we may make changes to this policy. We recommend you check this page periodically to review the latest version.
Click here to view our Data Protection Policy
Contact us
If you have any questions relating to this policy or to make a complaint, please email privacy@hibernianfc.co.uk or write to us at the address below.
Hibernian Football Club
Easter Road Stadium
12 Albion Place
Edinburgh
EH7 5QG
Cookie Notice
This Notice describes how we use cookies and similar technologies on our website and mobile apps.
To read our current Privacy Policy, please click here.
The Hibernian Football Club Limited ("we", "us", "our") uses cookies and similar technologies as described in this Notice. By consenting to this cookie notice, you agree that we can distinguish you from other users of our website and apps for the purposes set out below. We use cookies to identify which pages on our Site are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
What are Cookies and similar technologies?
A cookie is a small file of letters and numbers that we store via your browser on the hard drive of your computer or mobile device.
There are three main types of cookies:
- Session cookies: specific to a particular visit and limited to sending session identifiers (random numbers generated by the server), so you don't have to re-enter information when you navigate to a new page or check out. Session cookies are not permanently stored on your device and are deleted when the browser closes;
- Persistent cookies: record information about your preferences and are stored in your browser cache or mobile device and;
- Third party cookies: placed by someone other than us which may gather data across multiple websites or sessions.
We use cookies for the following purposes:
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Type of Cookie |
Purpose of Cookie |
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Strictly necessary |
These cookies are essential for you to browse our Website and use its features. The information collected relates to the operation of the Website (e.g. website scripting language and security tokens) and enables us to provide you with the service you have requested. |
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Functionality |
These cookies remember the choices you have made, for example the country you visit our Website from, your language and any changes you have made to text size and other parts of the web pages that you can customise to improve your user experience and to make your visits more tailored and enjoyable. [The information these cookies collect may be anonymised and cannot be used to track your browsing activity on other websites] |
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Performance/analytics |
These cookies collect information on how users use our Website, for example which pages you visit most often, whether you receive any error messages and how you arrived at our website. Information collected by these cookies is used only to improve your use of our Website. These cookies are sometimes placed by third party providers of web traffic and analysis services. We use Google Analytics. For further information please see the Google Analytics information detailed on the end of this Cookie notice. For information on how Google processes and collects your information and how you can opt out, please click here. |
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Targeting or advertising |
These cookies collect information about your browsing habits and inferred interests to make advertising more relevant to you. They are also used to limit the number of times you see an advert as well as to measure the effectiveness of an advertising campaign. These cookies are usually placed by third party advertising networks. They remember the other websites you visit and this information is shared with third party organisations, for example advertisers. |
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Social Media |
These cookies allow users to share our website content on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies of the social media providers for how their cookies work. |
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We may also automatically collect and store certain information about your interaction with our Website or app including IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamps and related data.
Other technologies
In addition to cookies, we use some other similar technologies as follows:
- Web Beacons: small graphic images included on our website or emails or those of third parties to provide analytics information
- Social widgets: buttons or icons provided by third party social media networks which may collect browsing data and will be received by the third party and are controlled by the third party
- Local shared objects: these are sometimes called flash cookies and can be stored on your browser. They are used to maintain preferences and usage records.
Third party cookies
You acknowledge that where we allow third parties (identified above) to drop cookies, we have no control over those cookies or the data generated. Please refer to the third party's privacy policy for information on what information they collect and how they use it.
Refusing or deleting cookies
Most internet browsers are set up by default to accept cookies. However, if you want to refuse or delete them (or similar technologies) please refer to the help and support area on your browser for instructions on how to block or delete cookies (for example: Internet Explorer, Google Chrome, Mozilla Firefox and Safari). Please note you may not be able to take advantage of all the features of our Website, including certain personalised features, if you delete or refuse cookies.
Please note that you may not be able to take advantage of all features of our Website or apps if you delete or refuse cookies.
For more information on managing cookies, please go to www.allaboutcookies.org.
If you are a resident in the EU:
For more information on managing cookies, please visit www.youronlinechoices.eu which has further information about behavioural advertising and online privacy.
Changes to our Cookie Notice
This Cookie Notice may be updated from time to time.
If we change anything important about this Cookie Notice we will notify you through a pop-up on the website for a reasonable length of time prior to and following the change. You may review the Cookie Notice by visiting the Website and clicking on the “Cookie Notice” link.
Our websites use the web analytics service Google Analytics that is provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”. Cookies are small text files that are placed on your computer which allow analyzing how you use the platform. The information generated by the cookie on your use of the platform will be transmitted to and stored by Google on servers in the United States. We have activated the so called “IP-anonymization” which means that your IP address will be truncated within the area of the European Union or the European Economic Area before being transferred to the United States. Only in exceptional cases the entire (ie. non-truncated) IP address will be transferred to a Google server in the US and truncated there. Google will use this information on our behalf for the purpose of evaluating your use of the platform, compiling reports on platform activity and providing other services relating to platform and internet usage. Google does not provide us with data that we may link back particularly to you. Your truncated IP address that is transferred to Google will not be associated with any other data held by Google. You may refuse accepting cookies by selecting the relevant settings of your browser. However, please note that if you do so you may not be able to use the full functionality of the platform. You can also opt out from being tracked via Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on under https://tools.google.com/dlpage/gaoptout.
Terms Of Use
Welcome to the official website (“Site”) of Hibernian Football Club (the "Club").
PLEASE READ THE FOLLOWING CAREFULLY BEFORE YOU USE THE SITE.
In using this website, you agree to the following terms and conditions (including the Privacy Policy) ("Terms and Conditions"). If you do not accept any of them, you should exit this Website now.
Amending the Terms and Conditions
The Club reserves the right to change the Terms and Conditions from time to time and your use of the Site following such change shall be deemed to be your acceptance of such change. The Club further reserves the right, at any time, to charge you for accessing certain materials on this Site and/or to make access to certain materials on the Site conditional on you agreeing to additional terms and conditions.
Use of the Site
The contents and materials on this Site and the software used to provide this Site are the property of, or are under licence to, The Club or its licensors (including the Club). You acknowledge that you are only entitled to use this Site for personal purposes and to purchase goods or services. You will not use any area of this Site for any commercial purpose or gain without the prior written consent of The Club.
No business or commercial entity shall be entitled to register to use the goods or service for any commercial purposes, without prior written consent of The Club.
The use of a virtual private network (VPN) to change your IP location in order to allow live streaming in the UK & Ireland is strictly prohibited. SPORTSMEDIA GB have systems in place to monitor such activity and any person found using these services will have their account blocked immediately.
Links to other websites
The Site contains links to third party websites. These third party websites are beyond the control of The Club and The Club and does not accept any responsibility for the content of these websites or for any transactions that you may make on these websites. Your use of these third party websites, and any resultant transactions, will be subject to separate terms and conditions.
Links to the Site
You must not create a link (of whatsoever nature) to the Site without the prior written consent of The Club. Consent to the creation of a link to the Site from The Club should not be taken to be either express or implied consent to use any of the content or materials that appear on the Site. Separate written consent from The Club is required before you may use any of the content or materials that appear on the Site for whatever purpose.
Copyright
All materials and content appearing in the Site are copyright to The Club or its licensors (including the Club) and are protected under copyright laws throughout the world. Save as is set out below, copying or reproduction of all or part of the materials or content appearing in the Site is prohibited.
Permission is granted:
(i) to download the materials and content contained on this Site to a single personal computer and to print a hard copy of such materials and content solely for personal, non-commercial use.
(ii) to copy extracts of texts from news articles that appear on the Site (excluding without limitation photographs, illustrations, logos, match reports, match statistics, and audio and video materials) for non-commercial supply, in text format only, to individual third parties for their personal, non-commercial use, but only if:
(a) you acknowledge the Site as the source of the extract;
(b) you inform the third party that these Terms and Conditions apply to him/her and that he/she must comply with them; and
(c) you reproduce the extracted material in complete and unmodified form and, if the supply by you of the extract is via the internet, that you do not frame the extract within your own website.
For the purposes of these Terms and Conditions, non-commercial supply or use shall mean that neither you nor any third party may charge for viewing any materials that have been downloaded or copied from this Site, and that neither you nor any third party can use any materials from this Site to attract others to buy goods or services.
Trade Marks
The trade or service marks on the Site are the property of, or are under licence to, The Club or its licensors (including the Club). Trade or service marks used in the Site may be not be used or reproduced without the written permission of The Club.
Acceptable Use Policy
The Club ask you not to introduce prohibited material or content to the Site. For the purposes of these Terms and Conditions prohibited material or content include materials or content which in The Club’s sole discretion could: (i) be illegal or contain information or instructions relating to illegal activities; (ii) be abusive, obscene, defamatory, racist or otherwise undesirable; (iii) involve the transmission of junk mail or unsolicited mass mailing; (iv) contain sexually explicit or pornographic images or content; (v) be harmful to people under the age of 18; (vi) infringe the rights of any person, business, company or organisation; or (vii) engage commercial activity without consent. The Club reserves the right to remove any prohibited material or content at any time and without notice.
Any material and content that you send to or post on the Site will be treated as non-confidential and non-proprietary. You will not have any claim that the use of such material or content infringes any of your rights, including moral rights such as the right to approve the way in which The Club uses such material. All material or content (other than Personal Data) that you submit to the Site in whatsoever form may be used by The Club in any way without liability for any royalties or other fees and without limit in time and throughout the world. You undertake that you will only submit material or content to the Site containing any third party personal or financial data if you have the express written consent of that third party. You acknowledge that the internet is not a completely private or secure medium and any material or content that you send to this Site may be intercepted by others.
The Club accept no liability in respect of any material submitted by users and published on the Website.
Suspension or termination of your use of the Site
The Club may suspend or terminate your use of the Site if, in its sole discretion, you are in breach of any of the Terms and Conditions. The Club reserves the right to pursue any and all legal remedies available to it in order to enforce such a suspension or termination.
Reservation of Rights
The Club reserves the right to suspend all or any of the services offered through the Site or access to the Site itself for technical, legal or regulatory reasons. Wherever possible, The Club will provide notice of such matters.
Interruption to Service
The user accepts that computer and telecommunication services are not fault free and may experience or require occasional period of downtime (during which some or all of the services offered through the Site will not be available) whether for repair, maintenance, upgrading or otherwise, and The Club cannot guarantee uninterrupted availability. Users shall have no claims whatsoever in respect of any such period of non-availability.
Cancellations & Refunds
Hibs TV is a recurring subscription based product, if you decide to cancel your subscription prior to using the Hibernian TV Service, you will be entitled to a full refund of the Fee. We will refund such sums by crediting your credit / debit card (as applicable). Any notice given by you after you access the Service, will not be entitled to receive a refund.
If you wish to cancel your subscription, you can access the payment agent website via the ‘My Subscription’ link and follow the cancellation instructions. Confirmation of your cancellation will appear on screen. When you cancel your monthly or annual subscription you shall be entitled to access the content pursuant to your subscription contract until the expiry of the period for which you have paid the subscription fee. If you wish to contact us in respect of this Service please email enquires@sportsmediagb.com.
Indemnity
You agree at all times to indemnify and keep indemnified The Club against all losses, damages, costs or expenses and other liabilities (including legal fees) incurred by, awarded against or agreed to be paid by The Club arising from your use of this Site (including the creation of a link to the Site or the introduction of content or material to this Site).
Disclaimer
The Club is not responsible for any material or content included on the Site by any third party. The Club makes no representations or warranties that the material or content contained on or accessible via the Site is accurate, complete or current or that use of the Site is free from defects including but not limited to viruses or other harmful elements.
Liability
To the fullest extent possible under the law and unless otherwise agreed in writing, The Club shall not be liable to you for any direct, indirect, consequential, incidental, special or punitive damages or loss or profits, business or anticipated savings or loss of or corruption of data whatsoever, even if The Club has been advised of the possibility of such damages or loss. This does not affect your statutory rights as a consumer under law.
Information about You
We process information about you in accordance with our Privacy Policy. To learn more about what information we collect, the measures we put in place to protect this information and how we use it we advise you to read the Privacy Policy.
Law and Jurisdiction
These Terms and Conditions shall be governed by, and construed exclusively in accordance with, Scottish law. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the Scottish courts.
Addresses
Hibernian Football Club
Easter Road Stadium
Albion Place
Edinburgh
EH7 5QG
Terms and Conditions
